Frequently asked questions
At Dorchester Pet Supplies & boarding we're dedicated to making pet care affordable and convenient for everyone in Derby and beyond. As an online shop, we pride ourselves on offering a wide range of pet items at bargain prices, alongside our trusted pet boarding services. We understand you might have questions, so we've compiled some of the most common ones here to help you get started.
How long does shipping take for pet supplies?
Shipping typically takes around 7-10 working days, as we source our products directly from our partners to ensure the best bargain prices for you.
Do you offer products for all types of animals?
Yes, Dorchester Pet Supplies offers a wide variety of items for all animals, from dogs and cats to smaller pets and birds. We strive to be your one-stop shop for all your pet needs.
Where is Dorchester Pet Supplies located?
We are an online shop based in Derby, United Kingdom, serving customers locally and across the UK. Being online allows us to offer the most competitive prices!
How do Dorchester Pet Supplies manage to offer such bargain prices?
We work directly with our suppliers and keep our overheads low as an online-only store. This allows us to pass on significant savings to our customers, making us the most affordable pet supplies provider in Derby.
What are your operating hours for the online shop?
Our online shop is open 24/7, so you can browse and purchase your pet supplies or book boarding services at any time that suits you best.
How can I contact Dorchester Pet Supplies if I have a question not listed here?
We're always happy to help! You can reach our customer service team via email at info@dorchesterpetboarding.uk or by WhatsApp during business hours. You can also use the contact form on our website.
Do you have a physical store I can visit in Derby?
Currently, Dorchester Pet Supplies operates exclusively as an online webshop. This allows us to maintain our low prices and wide selection without the overhead of a physical storefront.
Beyond the ordinary
This is where your journey with Dorchester Pet Supplies begins. Discover our extensive range of affordable pet products and our reliable pet boarding services, all designed with your pet's happiness and your budget in mind. We're proud to be the most affordable option in Derby, and we're committed to quality and great service. Join us and let's shop and book your boarding at the same time!